Emmanuel Kamanyire
A motivated Transport and Logistics Management professional with experience in customer service, procurement, stock management, order processing, marketing and business operations.
Professional Profile
Emmanuel Kamanyire is a motivated and versatile Transport and Logistics Management professional with a Bachelor’s degree in Transport and Logistics Management from Makerere University Business School. He has practical experience in customer service, procurement, stock management, order processing, marketing and general business operations.
He demonstrated customer care and communication skills as a Customer Care Representative at iSON BPO, handling customer inquiries, providing solutions, promoting and upselling products and services, and maintaining positive customer relationships. His procurement experience at Intellectsoft involved monitoring stock levels, managing re-order points and quantities, and preparing invoices for customer orders.
He is proficient in computer applications and possesses interpersonal, communication, problem-solving and organisational skills. His academic background provides a foundation in procurement, supply chain management, logistics coordination, transportation operations, inventory management and customer service.
He has also undertaken training in customer care, defensive driving, leadership, political education and military science, demonstrating commitment to personal development, discipline, responsibility and continuous learning.
Core Competencies
- Customer care and relationship management
- Procurement and purchasing support
- Inventory and stock management
- Logistics and supply chain coordination
- Order processing and invoicing
- Marketing and sales support
- Customer complaint handling and problem-solving
- Communication and interpersonal relations
- Computer applications and office administration
- Teamwork, leadership and organisational skills
Professional Experience
Customer Care Representative — iSON BPO (December 2022 – May 2024): Responded to customer inquiries, provided solutions, handled concerns, maintained positive relationships, promoted and upsold products and services, and provided professional and timely support.
Procurement Officer — Intellectsoft (February 2021 – December 2021): Monitored stock levels and replenishment needs, monitored re-order points and order quantities, prepared invoices for customer orders, supported procurement and order processing, and helped maintain efficient inventory and purchasing processes.
Education
Bachelor of Transport and Logistics Management — Makerere University Business School, Nakawa (2018 – 2022).
Uganda Advanced Certificate of Education (UACE) — Trinity Senior Academy, Bwebajja (2016 – 2017).
Uganda Certificate of Education (UCE) — St. Peter’s Secondary School, Naalya (2010 – 2014).
Additional Training and Achievements
- Customer Care Representative Training — iSON BPO Uganda
- Defensive Driving Training — Prestige Driving School
- Leadership, Political Education and Military Science Course — 2015
- Assistant Speaker, ICT Club — St. Peter’s Secondary School, Naalya
Personal Interests
Emmanuel enjoys playing chess and following Formula One, interests that reflect an appreciation for strategic thinking, competition, planning and analytical decision-making.
Career Objective
Emmanuel seeks to build a progressive career in logistics, procurement, supply chain management, customer service, transport operations and business administration, applying his academic knowledge, professional experience, communication abilities and commitment to excellent service while contributing to organisational growth and efficiency.
Contact
Telephone: +256 702 779 996 / +256 771 898 186
Email: iemmakama@gmail.com | iemmakama@icloud.com
LinkedIn: linkedin.com/in/emmanuel-kamanyire-89b805218